- When are you open?
- We deliver 24/7, every day. Some products have their own availability hours, shown on the product.
- How fast is delivery?
- Usually about 30 minutes, depending on rider availability, shop opening hours and weather.
- How do I pay?
- Cash on delivery. Please keep change ready when possible.
- Where do you deliver?
- All blocks of Bashundhara Residential Area, Dhaka. Fees depend on your block. See Delivery areas & fees.
- Do I need an account?
- No. You can order as a guest with your name, phone number and address. A free account lets you track orders, save addresses, reorder in one tap and claim the welcome gift on your first order.
- Can I order cigarettes?
- Yes, if you are 18 or older. Our rider may ask for a valid ID on delivery and will refuse the item without it.
- Can I order medicine?
- Yes. We deliver everyday over-the-counter medicines from a licensed pharmacy partner. Prescription-only medicines are not available through EneDaw.
